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FedcapCARES (Customer Assistance for Re-employment and Economic Support) is an automated cloud-hosted software application which serves as a hub for case management, client activity and tracks attendance, employment and retention. It also provides a state of the art approach to document management along with advanced bi-directional data integration Application Programming Interfaces (APIs) so that we can transfer data to and from external systems including government, subcontractors and partners’ systems.
The system employs a robust dashboarding and reporting framework –which serves as the basis for our continuous quality improvement efforts. The specifications for FedcapCARES were created based on proven case management workflows and their relevant metrics for improving performance toward helping participants reach self-sufficiency.
FedcapCARES™ is used by most Fedcap Inc programs and other vendors in NYC with HRA contracts, as well as Fedcap Employment (UK and Scotland) and Fedcap Canada.
Since 2007, Single Stop has helped over 2.1 million people get connected with benefits and critically needed resources! Single Stop builds pathways out of poverty by leveraging partnerships and technology to connect people to what they need all through a unique one-stop shop.
Single Stop began with a simple question: how do we connect the 46 million Americans living in poverty with the billions of dollars of life-changing resources that go unclaimed each year? Connecting families to these resources is a problem of logistics, and solving it means moving millions of people towards economic security. Single Stop uses technology to create a new pathway for economic mobility in America. Our innovative approach leverages existing financial resources with opportunities for education, counseling, training, and support—a potent recipe for lifelong financial stability. Single Stop’s Social Innovation Fund Award-winning technology and programmatic expertise build capacity for coalitions of service agencies, strengthening local communities.
For further information please contact MHanna@SingleStop.org.